HMS Flow for Resorts & Spa
Manage packages, board plans and on-site extras in one place.
Built for Resorts & Spa
Handle board plans, seasonal rates and on-site extras with ease. Sell spa treatments, activities and packages, manage long stays, and give guests a seamless experience from booking through to checkout.
- Board plans (BB, HB, AI)
- Packages & seasonal rates
- Spa & activity extras
- Long-stay handling
Typical results for resorts & spa using HMS Flow.
How it works day to day
A resort sells a stay, not just a room. Board plans, seasonal rate calendars, packages that bundle spa treatments and activities, and long stays with weekly pricing all have to sit inside the same reservation — and then be sold consistently on every channel. HMS Flow models all of it natively rather than with workarounds.
Rates are built per season and per board type, extras such as massages, excursions and dinner reservations are posted to the folio as they are consumed, and the channel manager pushes the right price for each board plan to Booking.com, Expedia and your tour-operator partners.
Board plans on every channel
The same room sells as room-only, bed & breakfast, half board or all-inclusive. Each plan has its own price per season, and the channel manager sends every combination to the OTAs so guests book exactly what they will receive.
Seasonal rate calendars
High season, shoulder season, festive weeks and low season each get their own rates, minimum stays and stop-sell rules — set once for the year and applied everywhere automatically.
Spa and activity extras
A guest books a massage and a boat trip at reception; both are posted to the folio immediately, so the departure bill is complete and nothing is forgotten in the checkout rush.
Groups and long stays
A wedding party of 30 rooms and a family staying three weeks are handled from the same calendar: group blocks with a shared folio for the organiser, and weekly rates for the long stay with housekeeping scheduled to match.
What does it cost?
A 45-room resort is on the 41 – 50 rooms plan. The price covers unlimited users across reception, spa, restaurant and housekeeping, board-plan and package management, the channel manager and the booking engine. Resorts with more than 50 rooms or several properties receive a custom quote.
- Hotel PMS & Front Office
- Channel Manager
- Online Booking Engine
- Guest CRM & Relations
- Police / ID (KBS) Reporting
- Cloud, Mobile & Support
Larger hotels & resorts
per property · billed annually
Every plan includes the full platform. 14-day free trial, no credit card required.
The modules that do the heavy lifting
Every plan includes the whole platform — these are the parts this type of property leans on most.
Hotel PMS
Board plans, packages, seasonal rates, folio extras and group blocks in one reservation calendar.
Learn moreChannel Manager
Every board plan and season priced correctly on Booking.com, Expedia, Agoda and tour-operator channels.
Learn moreBooking Engine
Sell packages and extras on your own website, commission-free, with deposits collected online.
Learn moreHousekeeping
Plan turnarounds and linen changes for long stays and see every block or villa on one status board.
Learn moreQuestions we hear from resorts & spa
Explore more solutions
Whatever you run, HMS Flow adapts to your room types, service style and growth plans.
City & Business Hotels
Handle high check-in volume and corporate demand with ease.
ExploreBoutique Hotels
Deliver a personal touch backed by smart guest data.
ExploreHostels
Sell beds and dorms as easily as private rooms.
ExploreGuesthouses & B&Bs
Everything a small property needs, nothing it does not.
ExploreApart Hotels & Villas
Run multi-unit and long-stay rentals without the chaos.
ExploreNot sure if HMS Flow fits your property?
Our specialists offer a free consultation to find the ideal setup for your resorts & spa.