Housekeeping & Operations

Track room status live, assign cleaning tasks by floor or attendant and let staff update dirty, clean and inspected rooms from any mobile device.

Module

Housekeeping & Operations

Keep every room turnaround on track without radios or paper lists.

  • Live room status: dirty, clean, inspected, out of order
  • Automatic task assignment by floor or attendant
  • Mobile updates for housekeepers from any device
  • Maintenance requests and out-of-order tracking
  • Daily arrivals, departures and stay-over task sheets
  • Lost & found and minibar / consumption logging
  • Productivity and cleaning-time reports

Housekeeping & Operations

Keep every room turnaround on track without radios or paper lists.

Live room status: dirty, clean, inspected, out of order
Automatic task assignment by floor or attendant
Mobile updates for housekeepers from any device
Maintenance requests and out-of-order tracking
Daily arrivals, departures and stay-over task sheets
Changing a room's status in the HMS Housekeeping app
Room status board in the HMS Housekeeping app
Mobile app

The HMS Housekeeping app for your team

HMS Housekeeping Free for Android and iOS

Housekeepers see every room in their block on one screen and change its status with a single tap. The front desk sees the room turn clean the same second, without a phone call to the floor.

  • Room cards by block, with the guest and the stay dates
  • Mark a room cleaned or out of order with one tap
  • Clean, dirty, out-of-order and occupied counts always in view
  • Find any room by name, on a phone or a tablet
FAQ

Questions about Housekeeping & Operations

Yes, and they cost nothing — user accounts are unlimited on every plan. A housekeeping role shows only the room list and the task sheet, never reservations or rates, and the status is updated from the person's own phone with the free HMS Housekeeping app for Android and iOS.
Immediately. The moment a room is marked clean and then inspected it becomes sellable on the front-desk rack, so an early arrival can be checked in without anyone phoning the floor to ask whether the room is ready.
Yes. Work can be distributed automatically by floor, by section or by attendant, and the daily sheet keeps departures, arrivals and stay-overs apart, so the order of the turnarounds follows the real priorities of the day.
A housekeeper raises a maintenance request from the room with a note and it goes onto the maintenance list. If the room cannot be sold in the meantime it is put out of order for a date range, which takes it out of availability on every connected channel until it returns.
Yes. Minibar and consumption items posted from the room go straight onto the guest folio and appear on the invoice at check-out. Lost & found items are logged against the room and the date, which makes them easy to match to a guest who calls a week later.
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